Windows 11 Deployment Engineer

Deployment Engineer Team Lead Contract Location: Antrim Salary: £16.80 per hour DOE We are excited to offer the opportunity for Desktop Rollout Engineers to join a dynamic IT Support project across Northern Ireland. This role involves working with a local IT Support organisation to deploy server and switch installations efficiently and effectively, ensuring high standards of technical support and customer service. Day-to-day of the role: Deploy desktop devices multiple sites in Northern Ireland, requiring travel. Handle the decommissioning of old hardware and installation of new equipment, including conducting equipment audits. Follow installation guidelines meticulously and provide end-user familiarisation with new equipment. Maintain excellent customer service standards and ensure adherence by other engineers. Implement and adhere to Asset Management processes and procedures. Distribute tasks among team members and act as a technical escalation point to resolve installation issues. Collaborate with project managers to establish effective shift patterns and ensure smooth operation. Work closely with company escalation points to ensure seamless handover of issues and maintain customer satisfaction throughout the rollout process. Required Skills & Qualifications: Profound knowledge of Windows 10/11. Skilled in auditing PCs and installing software on replacement systems. Strong troubleshooting abilities with the mentioned software. Capability to work independently without supervision. Excellent customer interaction skills. Must have a valid driver's license. Benefits: Competitive hourly rate. Opportunity to work on a significant regional project. Exposure to diverse technical environments and challenges. Supportive team and management. All candidates must demonstrate a pre-existing right to work in the UK. Documentary proof may be requested at the interview stage. To apply for the Desktop Rollout Engineer position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role. Skills: team lead deployment engineer field engineer