M&E Technical Supervisor

JLL is seeking an experienced Technical Supervisor to join our Central London team on a prestigious site.

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Team Leadership & Management
Supervise, coordinate and lead the site-based engineering team to deliver services per contractual SOW requirements

Conduct performance appraisals for direct reports and set clear individual objectives

Maintain minimum staffing levels and arrange shift coverage as needed, including out-of-hours support

Promote "Safety First" culture ensuring adherence to JLL Cardinal Rules of Safety

Deliver monthly toolbox talks and safety awareness programs to keep workforce updated

System Operations & Technical Management
Operate all facility systems competently and efficiently, making improvement recommendations

Control all MEP assets and building systems operations in compliance with statutory regulations

Monitor CAFM systems within SLA/KPI requirements

Ensure technical and legislative updates are communicated and implemented by the engineering team

Compliance & Risk Management
Conduct regular supervisory health and safety inspections and logbook audits

Handle critical incident reporting, near-miss documentation, and after-action reviews

Carry out site supervisory visits to ensure work quality meets required standards

Review RAMS, competencies and permits sourced by the admin team

Client & Stakeholder Relations
Serve as primary contact for engineering matters with site teams

Attend and deliver weekly operations meetings in a professional manner

Take ownership of client needs and maintain good customer communications

Build stable relationships through proactive engagement

Performance Management & Reporting
Prepare information for monthly engineering reports

Ensure contract efficiently meets all SLA and KPI requirements

Escalate critical equipment issues immediately to Technical Manager and Account Manager with recommendations

Vendor & Supply Chain Management
Ensure specialist vendor visits are properly prepared and approved by site management

Review technical quotes before submission for approval

Source quotes and organize works under Technical Manager threshold

Manage critical spares inventory including stock registers and monthly audits

Emergency Response & Flexibility
Participate in site escalation processes including on-call emergency response

Work flexible schedules including extended/non-standard xwzovoh hours as needed

Serve as first point of contact for helpdesk and allocation desk for resource/technical issues

Provide written incident reports and prepare basis for remedial work quotes

Experience Background:
5-10 years' field experience in facilities or construction management
Progression from technical/supervisory roles into project management
Track record in high-end commercial, corporate, or events environments
Experience executing work with minimal disruption to premium operations
Key Attributes:
Autonomous delivery capability in pressured environments
Client-facing professionalism representing JLL's brand
Discretion in high-profile commercial settings
Ability to balance technical delivery with relationship management
Understanding of sophisticated client expectations