E-Billing Controller

Role profileWe have an excellent opportunity for an E-Billing Controller to join our Revenue Control team in our Bristol office. It’s an ideal role if you’re self‑motivated, highly organised and looking to build on your e‑billing expertise within a supportive, forward‑thinking law firm.You’ll be joining a collaborative team of billing, e‑billing, cashier and debt collection specialists who support all practice groups across OC.As an E-Billing Controller you’ll take ownership of the full e‑billing lifecycle: managing client portals, maintaining rates, producing and uploading bills, resolving queries and helping to ensure we meet our monthly billing targets. You’ll work closely with colleagues across our international offices, suppliers and internal stakeholders to implement and refine e‑billing solutions, maintain accurate financial data and keep matters running smoothly while providing an excellent level of service.Key responsibilities of the role:Handling e-Billing aspects such as; uploading of bills into client specified portals, rate maintenance, bill production and bill cancellations for all practice groupsResolving queries across all OC International offices, maintaining e-billing systemsProcessing some disbursements, producing draft and copy billsDealing with and resolving client queries without reference to managerResponding quickly and appropriately to requests and ensuring that the relevant people are kept up to date on progress Finding solutions for billing and e-billing problemsWorking with suppliers to implement e-billing solutions Assisting with the maintenance of rates to ensure bills will be approved within e-billing system/sFollowing up unbilled WIP and disbursements with Fee EarnersMaintaining accurate information held within EliteHandling large volumes of data input when requiredSupport the Billing Manager and Billing team as needed (answer queries, produce credit notes, bill cancellations and write-offs)Contribute to the on-going process of policy development, review and maintenance as requiredWe are looking for:Someone with demonstrable e-billing experience and knowledge in addition to the following skills:Self‑motivated, proactive and able to work on your own initiative with minimal supervisionStrong collaborator who works openly and constructively with colleagues across Revenue Control and the wider firmClear, professional communicator who can communicate constructively with clients and internal stakeholdersComfortable handling large volumes of data with excellent attention to detailAble to identify issues, escalate appropriately and contribute to solutionsConfident following agreed processes and procedures — and supporting others to do the sameAble to assist with the design and implementation of policies and processesWell‑organised with strong time management and prioritisation skillsResilient under pressure while maintaining accuracy and service qualityGood IT skills, confident learning new systems and ways of workingSalary and benefitsWe offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.Our recruitment processPlease note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making. We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.About YouAbout UsOsborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers in 26 locations*. Our sector-based approach enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow. Advising them both comprehensively and commercially. We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our unique approachable culture is not an added extra, it's fundamental to our success.At Osborne Clarke we value difference and encourage applicants from all backgrounds. We want everyone to feel that OC is a place where you can be yourself and belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality. *Services in India are provided by a relationship firmCareers Site Advertising End DateNot SpecifiedAll LocationsBristolAll Locations is a required fieldPositionFinanceAdvertising SalaryNot SpecifiedContract TypePermanentFunctionBusiness Services