Technical Services Manager

Mon to Thurs: 8 to 5pm; Fri 8 to 4pm

Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
Job Purpose: Reporting to the Technical Manager, the purpose of the role is to ensure a robust FSQMS is in place which is compliant with legislation and customer Codes of Practice that ensures Dairygold Food Ingredients UK delivers a quality, authentic, legal and safe food product.
Key responsibilities will include (but not limited to): Maintain the Food Safety Quality Management System to meet BRC and customer standards
Complete GAP analysis for any new requirements, non-conformances/observations/recommendations and update and communicate changes
Document control all HACCP documentation and meetings
Maintain internal audit schedule, support audits, administer and ensure completion with tracker
Coordinate shelf-life trials where required with support from QA Team
Support the TM in product and environmental sampling
Maintain Traceability schedule in line with BRC / customer requirements
Manage documentation of site risk assessments and ensure they are reviewed as required
Document control all documentation relating to TACCP and VACCP
Manage accreditation, specification and compliance information required for all suppliers to DFI Leeds & maintain KPIs, risk assessments and specifications as required
Review responses to category 1 & 2 complaints & ensure response meets consumer, customer and business requirements
Provide support to QA and TM for Complaint and C of A queries and resolution
Accurately maintain records of Leeds customer specifications ensuring that customer and internal use
Manage review and re-issue of finished products in line with schedule requirements (every 3 years)
Organise finished product specifications on the system
Drive culture of continuous improvement
Generate Technical reports on time; develop reporting methods for internal / Ireland use
Maintain customer KPI systems, ensuring they are completed
Collate and trend data from Audits, Non-Conformance, Pest Control and Taste Panels for business xwzovoh reporting
Manage Technical training of colleagues to ensure compliance
Who are we looking for? Experience of the food industry essential & within Dairy / Cheese manufacture advantageous
Demonstrable experience or qualifications within the Food industry
Significant experience of FS and QMS including HACCP, internal audit and complaint handling
Experience of managing customer expectations
Team player, who communicates effectively
Understanding how business operates and their role
Delivers results and can be counted on to get things done
Sets, manages and tracks KPIs and has contingencies
Demonstrates excellent accuracy and attention to detail