Food Sampling and Customer Experience Facilitator

Food Sampling and Customer Experience Facilitator Location: Perth, Scotland Contract Type: Fixed Term Contract (12 months) Hourly Rate: £13.63 - £14.44 (depending on experience) Working Pattern: Part‑time or Full‑time opportunities available Between 14 - 37.5 hours per week, within agreed days and hours Up to 3 positions available Driving Required: Yes - own car required (mileage reimbursed) About the Role Are you passionate about food and enjoy engaging with people? We're looking for Food Sampling and Customer Experience Facilitators to deliver in‑store tasting sessions and gather customer feedback to help shape future food products. This is a hands‑on, customer‑facing role where you'll prepare food samples, invite customers to take part in tastings, and guide them through simple feedback activities using tablets. No two days are the same, and you'll be meeting a wide range of customers at each session. What You'll Be Doing Customer Experience Engage shoppers and invite them to take part in tasting sessions Guide customers through blind tastings using tablets and short questionnaires Deliver a friendly, confident, and engaging experience at all timesFood Preparation & Hygiene Prepare, heat, and serve food samples safely Maintain a clean, organised tasting area Follow all food safety, hygiene, and health & safety guidelinesFeedback & Administration Accurately capture customer feedback using tablets and spreadsheets Support wider quality and insight activities where required Assist with setting up and packing down tasting stands and equipmentTravel & Teamwork Travel to local stores to collect products and attend tasting locations Follow all processes, compliance, and safety requirements Work closely with colleagues to ensure sessions run smoothly What We're Looking For Essential Catering or food hygiene experience Background in hospitality, retail, or food‑based roles Confident speaking with new people and engaging customers Basic food preparation and cooking skills Comfortable using tablets and basic computer systems Ability to stand and remain active during shifts Access to your own vehicle What You'll Get in Return Competitive hourly pay based on experience Flexible part‑time or full‑time hours Full training on systems, food safety, and ways of working A supportive and inclusive team environment A varied role where no two shifts are the same The opportunity to influence future food products through customer insight How to Apply If you enjoy working with food and people and are looking for a practical, social, and rewarding role, we'd love to hear from you. Apply now to join our food sampling and customer experience team. Generative AI may assist in early‑stage screening for fairness and efficiency; all final decisions are made by our recruitment team. Pontoon is an employment consultancy committed to inclusive hiring. We welcome applications from all backgrounds and can support reasonable adjustments at any stage of the recruitment process. If you do not hear from us within five working days, please assume your application has been unsuccessful on this occasion. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser