ServiceNow Technical Architect - DV Cleared

ServiceNow Technical Architect - DV Cleared

Please make sure you read the following details carefully before making any applications.
Location: Remote (UK-based with travel to client sites)
Salary: £80,000 £100,000 per annum + 10% annual bonus
Clearance: Must hold active DV (Developed Vetting) clearance
We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design and delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required.
This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define architectural direction, guide delivery teams, and play a critical role in shaping large-scale ServiceNow programmes.
Key Responsibilities
Architectural Leadership
Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB
Define architecture standards, integration patterns, and platform strategy across engagements
Produce high-quality solution architecture and design documentation
Ensure all solutions align with best practices, are scalable, and remain upgrade-safe
Delivery & Technical Governance
Act as the senior technical escalation point across the full delivery lifecycle
Conduct design and code reviews, ensuring quality and consistency
Identify and mitigate technical risks across programmes
Oversee platform health including performance, instance strategy, and upgrade planning
Client Engagement & Pre-Sales
Build trusted relationships with senior client stakeholders
Lead solution workshops, scoping sessions, and architectural discussions
Translate complex requirements into clear, deliverable technical solutions
Support pre-sales activities including proposals and demonstrations
Leadership & Practice Development
Mentor and develop consultants across the technical team
Contribute to best practices, reusable assets, and internal capability development
Stay current with ServiceNow platform innovations, including AI capabilities
Help shape the ongoing growth and maturity of the technical practice
Skills & Experience
Proven experience as a ServiceNow Technical Architect or senior technical lead
Deep expertise across ITSM, ITOM, and CMDB / CSDM
Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security
Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications
Experience delivering complex, enterprise-scale solutions end-to-end
Strong leadership and stakeholder management skills
Excellent communication skills, able to engage both technical and non-technical audiences
Must hold active DV security clearance
ServiceNow certifications such as CSA and CIS-ITSM (CTA desirable)
Desirable
ServiceNow Certified Technical Architect (CTA) or working towards
Experience with AI/ML capabilities within the ServiceNow platform
Background in public sector, defence, or highly regulated environments
Additional ServiceNow certifications across ITOM or other modules
Knowledge of ITIL frameworks
Benefits
Private medical insurance
Death in service cover
Ongoing training and certification support
10% annual bonus
Share scheme
This is a key leadership role offering the opportunity to work on complex, high-impact ServiceNow programmes, influence architectural direction, and play a central role in delivering innovative solutions within a secure environment. xwzovoh Apply now to take the next step in your career.