Customer Service Coordinator

Customer Service Coordinator Northwich | £28,000 – £30,000 DOE | 6‑Month FTC (Potential to Go Permanent) Hybrid Working | Supportive Team Environment Axon Moore is delighted to be partnering exclusively with long‑established manufacturing business based in Northwich. They are seeking a proactive and detail‑driven Customer Service Coordinator to join their friendly team on a 6‑month fixed‑term contract, with genuine potential for the role to become permanent. ⭐ The Role This is a varied customer service position where you’ll play a key part in ensuring smooth order processing and excellent service delivery. You’ll work closely with the sales team, customers, and internal departments to keep everything running efficiently. Key responsibilities include: Handling inbound customer enquiries via phone and email Processing orders from the sales team, customers, and distributors Updating internal systems and maintaining accurate order records Liaising with production and logistics to ensure timely fulfilment Providing general administrative support to the wider team 🧩 About You We’re looking for someone who is organised, confident communicating with a range of stakeholders, and comfortable working with data. You will need: Strong customer service or order processing experience Good Excel skills, including the ability to use pivot tables Excellent communication skills and attention to detail A positive attitude and willingness to support colleagues 🌟 What’s on Offer Salary £28,000 – £30,000 DOE Hybrid working  Supportive, collaborative team culture Opportunity for the role to become permanent Chance to join a respected manufacturing business If you’re looking for a role where you can make an impact, build strong relationships, and be part of a genuinely supportive team, we’d love to hear from you