Sales manager

Sales Manager - Required for this luxury niche travel company based in central London. The role is hybrid, 3 days in the office and 2 days from home, Monday to Friday. Looking after a team of 120 reservations/Customer service agents   Sales management in travel is a must, salary around 40k plus 12k bonus plus some  amazing benefits Sales managers duties -Providing direct support to the sales team, around 10/12 people focusing on coaching , call monitoring, and maintaining overall standards  -Ensure KPIs and sales goals are met including sales targets, conversions rates, quality scores and customer satisfaction scores -Conduct regular performance evaluations and coaching sessions -Provide immediate feedback and correction actions to address performance -Foster a positive and motivational team  -Perform regular call listenings and provide feedback  -Provide regular reports to senior management on team performance Sales managers skills required -Sales management/Team leader experience within the travel industry -Experience running a team within a call centre environment or retail shop  -2nd European language would be great but not a must -Experience setting a help the team achieve targets, KPIs, call conversations etc -Happy working on a hybrid basis -Able to train for the first 2 weeks in their European head office  -Ideally some cruise knowledge would be a major plus  Additional information -Great benefits including private health care, life assurance, income protection, fantastic group pension plan, Free expedition travel for family , 25 days holidays plus bank holidays If you are interested in this fantastic opportunity please apply online or send your cv to (url removed) quoting DT60645