Bus & Coach PSV Parts Advisor

PSV Parts Advisor – Commercial Vehicles Southwater, West Sussex Basic Salary: £35,000 (DOE) Full-Time | Permanent Monday–Thursday: 8:00am–5:00pm Friday: 8:00am–3:00pm An exciting opportunity has become available for an experienced PSV Parts Advisor to join a growing commercial vehicle aftersales operation based in Southwater, West Sussex. This role is ideal for a parts professional with commercial vehicle, PSV, or HGV experience, who thrives in a fast-paced environment and takes pride in delivering excellent service, strong organisation, and accurate stock control. You’ll play a key role in supporting workshop activity and customer requirements, working closely with aftersales, warranty, and finance teams to ensure smooth day-to-day parts operations. Key Responsibilities * Manage parts inventory levels, ensuring availability of high-demand items while avoiding overstock * Accurately process parts orders for internal workshop and external customers * Coordinate with suppliers to secure competitive pricing and reliable delivery * Provide knowledgeable advice on parts identification, selection, and usage * Maintain accurate documentation and ensure compliance with internal processes and industry standards * Support the workshop with parts information to maximise efficiency and productivity * Work closely with warranty, aftersales management, and finance teams on stock control and reconciliation * Maintain high performance against KPIs including first pick rate, despatch times, and audit compliance Your Background & Skillset * Minimum 2 years’ experience as a Parts Advisor within the commercial vehicle / PSV / HGV sector * Strong understanding of parts processes, stock control, and supplier management * Experience using Pinnacle DMS, Kerridge, or similar systems (beneficial) * Confident IT skills including Office 365 and web-based portals * Strong analytical and problem-solving ability * Excellent communication and interpersonal skills * Organised, detail-focused, and able to manage workload effectively What’s in it for you? * £28,000 – £30,000 basic salary (depending on experience) * Monday to Friday working pattern with early finish on Fridays * 25 days holiday plus bank holidays * Workplace pension scheme * Statutory sick pay * Employee benefits portal * Cycle to Work scheme * Opportunity to join a growing multi-franchise commercial vehicle operation with long-term development potential Apply today to join a forward-thinking aftersales team as a PSV Parts Advisor, where your experience and commitment to operational excellence will be genuinely valued