Freight Operations Specialist (4on4off)

We are actively looking to engage customs compliance professionals with a passion for shipping and European / RoW freight forwarding for a new role as a Freight Operations Specialist (4on4off) in Redditch, Worcestershire. This role is for a 4on4off shift pattern on a hybrid work basis. Client Details My client is a SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast-pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on providing freight forwarding & customs clearance for air freight, sea freight & road freight solutions, which are both cost effective & time sensitive. Job Description As a Freight Operations Specialist (4on4off) you will report in to the Freight Operations Manager on a daily basis. You will be responsible for the following areas for responsibility across the in Redditch office in Worcestershire.. * Managing the pricing, quoting, booking and file monitoring of freight across import & export across air, sea & road freight. * Manage air, sea & ocean freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentations. * Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients business requirements * Informing customers are about the freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods. * Handling customs entries (EUR1's / ATR1's) and arranging billings for VAT/Duties * Documents of Operations and transportation (booking, airway bills and loading confirmation) * Nominating carriers, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms. The Ideal Candidate The successful candidate will have an expansive background in customs compliance within the freight forwarding industry. The ideal Freight Operations Specialist (4on4off) will have the following skills and experience: * 2+ year's experience in freight forwarding, transport planning * Experience of pricing, quotation and planning customer deliveries across air, sea or road freight forwarding * Desirable experience of customs compliance (not essential) * Excellent customer service experience * Knowledge of INCOTerms is advantageous * Commutable to Redditch, Worcestershire * Ability to a work a 4on4off shift pattern on a hybrid basis. What's On Offer? * £35,000-£38,000 * 32 days annual leave * Comprehensive company benefits account. * World-class training & development and large opportunities to progress