Motor Claims Intervention Team Leader

Motor Claims Intervention Team Leader
Salary: Up to £40,000 (DOE) + bonus
Bonus: Quarterly management performance-related bonus of up to 15% of annual salary
Location: Fully Remote with monthly meetings in South East England area 
Hours: 37.5 hours per week, Monday–Friday plus 1 Saturday every 4 weeks
Shift Pattern: Varied shift patterns ranging between the hours of 8am - 8pm 

For this role you must have proven experience leading a customer-focused motor claims:  intervention, capture or contact-centre team in a target-driven environment. 

Whilst it is a fully remote role, the company would expect you to lead/attend monthly meet ups with your team. This will beonce a month in the South East UK. 

The Opportunity

Are you an experienced Motor Claims Team Leader with a strong background in motor claims intervention or motor accident management? 

We’re looking for a confident, hands-on Motor Claims Intervention Team Leader to lead a brand new fully remote team and drive performance across a busy motor claims operation. You’ll make this the best performing team in the business!

You’ll take ownership of team performance, claims workflow, customer contact, intervention, conversion, quality and custo...