General Manager

General Manager (Full-time) George & Dragon Clerkenwell

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
The Role as a General Manager
We are looking for an experienced and inspiring General Manager to lead the reopening of George & Dragon Clerkenwell. As General Manager, you will take full ownership of the venues operational performance, financial success, team culture and guest experience. You will lead from the floor, drive standards across all departments and ensure the pub operates efficiently while delivering exceptional hospitality. This is a role for a confident hospitality leader with strong premium pub experience who thrives in fast-paced, high-volume environments and understands how to balance people, product, service and commercial performance.
Perks & Benefits for aGeneral Manager
50% off across all Barworks sites
40% off in Island
20% off at Burnt Faith Brandy House
Comprehensive training and leadership development plan
Mental Health First Aiders in all teams
Enhanced pension provision
Free staff meal on / after your shift
Free staff drinks on / after your shift
Annual Christmas party with your team
Birthday shout-outs and present
What Youll Be Doing as a General Manager
Leading, motivating and developing front-of-house and management teams to create a positive, high-performing culture
Recruiting, onboarding and training team members across the venue
Building a strong opening team culture and setting standards from day one
Managing rotas and labour budgets using Deputy to ensure efficient staffing levels
Conducting regular performance reviews, coaching and development conversations
Driving team engagement, accountability and progression across all departments
Supporting and mentoring Assistant General Managers, supervisors and department heads in their progression
Maintaining a visible and hands-on presence on the floor during service
Managing opening and closing procedures and ensuring operational readiness at all times
Maintaining exceptional cellar standards and overseeing cask ale quality
Ensuring all department responsibilities are completed consistently and to company standards
Identifying opportunities to improve systems, efficiency and overall site performance
Delivering exceptional customer service standards across all areas of the business
Creating a welcoming, energetic and inclusive environment for guests and staff
Ensuring the venue consistently delivers memorable hospitality experiences
Maintaining strong standards of atmosphere, presentation and service throughout trading hours
Taking full ownership of the venue P&L and working to meet and exceed financial targets
Managing labour costs, wet and dry GP margins and operational expenditure
Driving revenue growth through events, activations and local marketing initiatives
Analysing sales performance and implementing strategies to improve profitability
Preparing and delivering weekly business reports to senior leadership
Maintaining all health & safety, food safety and fire safety procedures across the venue
What Were Looking For in our next General Manager
Previous experience as a General Manager within a premium pub or high-volume hospitality environment
Strong leadership experience across food-led and wet-led operations
Proven ability to manage large teams and develop future leaders
Strong commercial awareness with experience managing P&L performance, labour and GP targets
Strong understanding of licensing, compliance and health & safety regulations
Calm and confident decision-making under pressure
Excellent communication and people management skills
About the Venue
Originally rebuilt as the George & Dragon in 1890, The Peasant, as it was then known, became one of Clerkenwells pioneering gastropubs, famed for its historic tiled interior, acclaimed food and legendary Sunday lunches.
Were looking for people who thrive in energetic, guest-focused environments and want to be part of building something special from day one.
About Barworks
Barworks is a collection of premium hospitality venues built on exceptional service, strong product knowledge and vibrant guest experiences. Our teams are passionate, supportive and committed to developing people who want to grow in hospitality. xwzovoh
Progression
We actively develop General Managers through structured leadership training, mentoring and cross-site opportunities, supporting progression into Operations and senior leadership roles within the group.