About the role
Calling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitleGeneral Manager, Clover UKGeneral Manager, Clover UKWhat does a successful General Manager, Clover UK do?At Fiserv, a successful General Manager, Clover UK leads, transforms, and scales one of our most strategically important growth businesses. This role combines the agility of a high-growth technology company with the scale, strength, and resources of a global leader in payments and financial technology.As General Manager, Clover UK, you will lead one of the UK’s leading payments and commerce businesses serving small and medium-sized enterprises. You will hold full accountability for accelerating growth, expanding market share, strengthening customer relationships, and driving the continued evolution of Clover as the leading commerce platform for UK businesses.Operating with the backing of a global fintech leader and the pace of a high-growth technology company, you will shape the strategy, define the growth agenda, and lead the execution required to transform the business and deliver exceptional commercial results. Success in this role means driving sustainable growth, strengthening market leadership, and delivering long-term value for customers, employees, and shareholders.What you will do:Lead the growth agendaDefine and execute the strategic vision for Clover UK, accelerating growth, market share, and business performanceBuild and deliver ambitious plans that strengthen Clover’s position as a market leader in the UK SMB payments and commerce marketIdentify and capitalise on emerging market opportunities, competitive advantages, and new growth vectorsDrive business transformation initiatives that improve scalability, performance, and competitive differentiationContribute as a key member of the EMEA leadership team, influencing regional strategy and growth prioritiesOwn commercial performanceHold full accountability for the Clover UK P&L and overall business performanceDeliver ambitious revenue, profitability, and growth objectives through disciplined execution and strong commercial leadershipDrive customer acquisition, retention, product adoption, and increased customer lifetime valueAllocate investment effectively to maximise growth opportunities and long-term business valueBuild a culture of commercial excellence, accountability, and deliveryAccelerate sales and market expansionLead all revenue-generating functions across direct sales, partnerships, strategic channels, ISVs, and ISOsExpand Clover’s distribution footprint and increase penetration across target customer segments and vertical marketsDevelop high-impact go-to-market strategies that drive customer growth and increase adoption of Clover products and servicesStrengthen strategic partnerships and develop new routes to market that accelerate scaleDrive product adoption and innovationPartner with Product, Technology, and Marketing teams to influence innovation and accelerate adoption of new solutionsEnsure product roadmaps align closely with customer needs and commercial prioritiesChampion initiatives that enhance Clover’s competitive differentiation and market relevanceEvaluate strategic growth opportunities, partnerships, and expansion initiativesBuild high-performing teamsRecruit, develop, and inspire exceptional leaders and teamsCreate a culture of ownership, performance, innovation, and continuous improvementDevelop organisational capability and leadership depth to support future growthLead change and transformation initiatives that improve business performance and employee engagementRepresent Clover externallyAct as the leading ambassador for Clover UK across customers, partners, and industry stakeholdersBuild strategic relationships that drive growth and strengthen Clover’s market positionRepresent the business at executive, customer, and industry forumsElevate Clover’s profile as the leading commerce and payments platform for UK SMBsWhat you will need to have:Proven senior leadership experience in payments, fintech, commerce, SaaS, or a related technology-driven industryStrong track record of owning and delivering commercial growth, market expansion, and business transformationExperience leading revenue-generating teams across direct and indirect channelsStrong commercial acumen with experience owning P&L and driving revenue and profitability performanceExperience building and scaling high-performing teams and organisationsAbility to define and execute growth strategies in a competitive and fast-moving marketStrong stakeholder management and influencing skills across senior internal and external audiencesExperience working cross-functionally with Product, Technology, Marketing, Sales, and OperationsStrong customer and market orientation with the ability to shape strategy based on market opportunity and customer needExcellent communication and leadership skills, with the credibility to represent the business externallyWhat would be great to have:Experience in SMB payments, merchant acquiring, or commerce platformsKnowledge of UK payments and commerce market dynamicsExperience working with ISVs, ISOs, strategic partners, and channel-led growth modelsExperience leading transformation or scale-up journeys within established businessesFamiliarity with POS, software, value-added services, and merchant technology ecosystemsExperience contributing to regional or international leadership agendasThank you for considering employment with Fiserv. Please:Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).Our commitment to Diversity and Inclusion:Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies:Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.SummaryLocation: Basildon, Endeavour DriveType: Full time
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