Administrator

Customer Service Administrator Desborough, NN14 £13.50 Per Hour We are looking for a customer-focused individual to join a busy team based in Desborough, NN14. The role will involve answering emails (internal and external), dealing with customer and colleague queries and resolving effectively in a good timeframe. You will; be expected to collate accurate information on the systems. You will be based in a busy transport hub where you will be responsible checking deliveries have cleared and investigate missing deliveries as well as chasing outstanding deliveries and liaising with the depots.   Days & Hours Monday to Friday  08:00am – 17:00pm   Main Duties Answering emails from both internal and external personnel Problem solving for clients, customers, and internal departments Meeting client and customer expectations Resolving customer and client queries Providing reports in a timely manner Checking deliveries have cleared on the system and investigate any issues Chase outstanding deliveries  About You Excellent communication skills Customer service experience Ability to work in a fast-paced environment Experience using SAP IT literate; Microsoft Excel, PowerPoint, and Outlook Excellent attention to detail Good geographical knowledge Conscientious and hard-working Reliable with good timekeeping  If you are interested in this role please APPLY NOW or alternatively call (phone number removed) for the further information