Senior Facilities Manager

Join us as a Senior Facilities Manager

• Embrace a fresh career opportunity by joining us in a dynamic position, where you'll ensure safety and efficiency throughout a regional portfolio of workplaces
• We’ll look to you to act as a trusted partner and property specialist for a portfolio of properties
• You’ll be working collaboratively with teams across the bank to deliver improvements in process and customer experiences

What you'll do

As the Senior Facilities Manager, you will serve as the representative of the building owner accountability, responsible for overseeing all daily operations and managing change activities within the property. You’ll be delivering all facilities services in accordance with approved procedures and standards, as well as making sure that service level targets are achieved in relation to running costs, energy conservation, and cost reduction opportunities.

In addition, you’ll be:

• Acting as the key interface for any projects within the property, ensuring a safe and efficient workplace with planned and reactive maintenance, through helpdesk and supply partners
• Understanding what the customer and business thinks and feels by actively reviewing key performance indications, identifying trends, and taking timely action to address areas of improvement
• Maintaining adherence to operating standards, quality processes, and managing supplier partner relationships, in order to optimise performance and value for money
• Developing and maintaining effective relationships with internal, external, and supplier stakeholders, enabling positive customer and business outcomes across organisational boundaries
• Acting as internal consultant and subject matter expert to our stakeholder network, ensuring compliance with all internal and external regulatory standards, process and controls

The skills you'll need

To succeed in this role, you'll need experience gained in a property-related discipline, facilities management or supplier management. You'll hold a professional qualification such as Facilities Management with a minimum standard of Level 4, or equivalent.

We'll also look to you to bring:

• The ability to manage stakeholders effectively
• Knowledge of risk and compliance management practices
• Experience of delivering successful customer experience and service performance improvement initiatives