Vice President, Configuration Management Data Architect

Responsible for defining and governing the enterprise Configuration Management Database (CMDB) strategy, architecture, and data governance framework across the organisation. The role will lead the design and continuous improvement of the ServiceNow CMDB, Common Service Data Model (CSDM), Asset Management, Integrations, and technology data governance capabilities. The individual will ensure that configuration, application, infrastructure, cloud, service, and asset data remains accurate, trusted, auditable and aligned to business and regulatory requirements. The role acts as the strategic authority for ServiceNow metadata, configuration management standards, service modelling and data quality across the enterprise technology estate. The role requires understanding and implementing solutions that satisfy financial regulations such as DORA, PRA and Operational Resilience requirements., CMDB Strategy Define and maintain the Regional & EMEA CMDB strategy, roadmap and operating model Define and maintain the EMEA CMDB strategy, roadmap and operating model Lead the design and implementation of scalable CMDB data models aligned to ServiceNow best practices and CSDM. Establish architectural standards (such as TBM and BIAN) for business services, applications, infrastructure, cloud platforms and business service mapping. Ensure configuration management capabilities support End of Life, Operational Resilience, Financial Reporting, Regulatory Compliance and Risk Management objectives. Drive adoption of service-centric architecture through service modelling and dependency mapping. Data Architecture

Responsibilities

• Significant experience leading Configuration Management, CMDB or ServiceNow Data Architecture functions within a large enterprise environment.
• Experience operating within a regulated industry such as Banking, Financial Services, Insurance or Telecommunications.
• Proven track record delivering large-scale CMDB transformation and CSDM adoption programmes.
• Experience implementing governance frameworks for enterprise technology data.
• Strong understanding of application, infrastructure, cloud and service architecture domains.
• Experience managing complex stakeholder environments across globally distributed organisations.
• Demonstrable experience supporting internal and external audit requirements.

SKILLS AND EXPERIENCE

• Leadership experience of:
• Enterprise governance leadership
• Cross-functional transformation
• Executive stakeholder engagement
• Regulatory audit engagement
• ServiceNow - Expert knowledge of:
• ServiceNow CMDB
• Discovery
• Service Mapping
• Common Service Data Model (CSDM)
• IT Asset Management (ITAM)
• Enterprise Architecture - Strong understanding of:
• Enterprise Architecture frameworks
• Configuration Management principles
• Data Architecture
• Service Taxonomy design (e.g. TBM and BIAN)
• Infrastructure and Cloud technologies
• Application Portfolio Management
• Data & Governance - strong background in:
• Data Governance
• Data Quality Management
• Metadata Management
• Data Lineage
• Data Ownership and Stewardship models
• Risk and Control frameworks
• Technical understanding of:
• Cloud platforms (Azure, AWS, GCP)
• Infrastructure platforms
• Network technologies
• API and integration architecture
• Reporting and analytics platforms

Preferred certifications

• ServiceNow CSA
• ServiceNow CIS-CMDB
• ServiceNow CIS-Discovery
• TBM Executive Foundation
• ITIL
• TOGAF

PERSONAL REQUIREMENTS

• Exceptional communication and stakeholder management skills.
• Strong leadership presence with the ability to influence senior executives.
• Strategic thinker capable of translating business objectives into technical data solutions.
• Results-driven with a strong sense of ownership and accountability.
• Ability to challenge constructively and drive organisational change.
• Excellent analytical and problem-solving skills.
• Strong governance and risk management mindset.
• Highly organised with the ability to manage multiple strategic initiatives simultaneously.
• Ability to operate effectively within a complex, regulated environment.
• Passionate about data quality, operational excellence and continuous improvement.

We are open to considering flexible working requests in line with organisational requirements.

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. As one of the largest financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards. Behaving with integrity and responsibility, underpinned by a desire to build a culture which is fair, transparent, and honest, drives everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.