Environmental Health Technical Support Officer

Your new company
You will be joining a busy local authority Environmental Health service, supporting the delivery of public protection and regulatory services. The team covers a varied workload including food safety, licensing, health and safety, pest control and customer enquiries.

Your new role
As an Environmental Health Technical Support Officer, you will provide administrative and technical support to Environmental Health Practitioners and the wider team. You will act as a key point of contact for customers and help ensure service requests, licensing applications and regulatory records are handled accurately and efficiently.
Key responsibilities will include:

• Handling customer enquiries by telephone, email and face-to-face
• Logging and allocating Environmental Health service requests
• Supporting food hygiene visits, consultations and health and safety reports
• Processing premises, personal, temporary event and other licensing applications
• Liaising with Licensing Officers, applicants and agents
• Maintaining accurate records using UNIform and other IT systems
• Assisting with inspections and investigating complaints where required
• Coordinating responses to complaints and Freedom of Information requests
• Supporting the Pest Control Service with bookings, payments and customer enquiries
• Prepari...