Workshop Controller

Workshop Controller Are you an experienced Workshop Controller with a background in accident repair, body shops, or vehicle repair? Do you thrive in a fast-paced environment where organisation, leadership and delivering exceptional customer service are key? We’re recruiting on behalf of a busy, well-established Accident Repair Centre looking to add an experienced Workshop Controller to their growing team. This is an excellent opportunity to join a successful business that invests in its people, equipment and career development. Responsibilities of a Workshop Controller As Workshop Controller, you will play a vital role in the day-to-day running of the workshop, ensuring vehicles move efficiently through the repair process while maintaining the highest standards of quality, productivity and customer satisfaction. Key Responsibilities * Plan and control the daily workshop schedule to maximise efficiency. * Allocate work to Panel Beaters, Paint Sprayers, MET Technicians and Vehicle Preparation staff. * Monitor repair progress and ensure agreed completion dates are achieved. * Liaise with Vehicle Damage Assessors, Parts Advisors and Customer Service Advisors to keep repairs on track. * Manage workshop productivity, technician utilisation and quality standards. * Identify and resolve workflow issues to minimise downtime. * Ensure repairs are completed in line with manufacturer methods and health & s...