About the role
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
Role Title: Bot Controllers
Location: London
Work mode: Hybrid - 3 + on demand in case of any important meetings
Contract duration: initially 3 months with possible extension
Pay Rate: £739 per day all inc. (Inside IR35)
Responsibility:
- Oversees the full lifecycle of automated bots and AI agents, ensuring secure, compliant, and efficient operation.
- Manages performance monitoring, handles escalated enquiries, drives continuous bot training, and acts as the link between operational and development teams.
- Operational ownership for the full lifecycle of automated bots and AI agents, requiring strong skills in run operations, monitoring, and continuous improvement.
- Must be able to manage bot performance, handle escalations, triage incidents, and coordinate fixes/enhancements with development teams while ensuring secure and compliant operation (access controls, auditability, safe responses).
- Practical experience with automation platforms (UI-Path RPA/IPA and/or conversational AI/agent platforms), structured bot training/knowledge management, and KPI-driven optimisation is essential—acting as the bridge between frontline operations, service owners, and engineering.
If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. xwzovoh Please note, candidates are often Shortlisted within 48 hours.
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