Builds Engineer

Builds Engineer | Bournemouth | £26,000 If you're someone who takes pride in doing things properly, this is a role where that matters. Joining a well-regarded technology services business, you'll have clear ownership of the full device lifecycle, from build and configuration through to deployment, with a consistent, process-driven environment around you. No two days are identical, but the foundations are stable and the expectations are clear. As a Builds Engineer, you will benefit from: 22 days holiday + bank holidays Exposure to a defined Microsoft certification pathway, including AZ-900, SC-900, MS-900, and MD-102 Healthcare scheme Pension scheme As a Builds Engineer, your responsibilities will include: Building, configuring, and deploying end-user devices including desktops, laptops, mobile phones, and tablets using Microsoft Intune and Autopilot Maintaining accurate device asset records and documentation throughout the full hardware lifecycle Logging, triaging, and managing support tickets through ConnectWise, ensuring clear escalation notes where required Supporting hardware lifecycle management including refreshes, repairs, and decommissioning Assisting with stock management and contributing to process improvements for device builds and deployments As a Builds Engineer, your experience will include: Hands-on experience building and configuring end-user devices in a technology, managed services, or IT support environment Familiarity with Microsoft Intune, Autopilot, or equivalent device management tools Experience using a ticketing system such as ConnectWise or similar A solid understanding of operating systems, application installation, and basic security tooling including Defender Good communication skills and a reliable, methodical approach to documentation and asset management Any progress towards Microsoft Fundamentals or Modern Desktop Administrator certification would be advantageous