Casual Room Attendant

Why Join Pine Trees Hotel?

Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
Experience a warm welcome in the Scottish Highlands. Join us at Pine Trees Hotel as our new Housekeeper and embrace the very best of Scottish culture. Nestled in the heart of Pitlochry, we invite everyone who joins our team to help us create a traditional Coorie lifestyle that reflects the natural beauty and serenity of our surroundings. At Pine Trees, we want our team and our guests to step away from the hustle and bustle and take in the breath-taking scenery within our 10-acre woodland estate.
You will work with a fantastic team with a strong focus on delivering exceptional guest experiences. We will help you to develop your skills and passions whilst offering boundless warmth and hospitality. Bringing your own ideas and creativity, to the Housekeeper role, you will assist us to guide the guest experience beyond the expectation.
Benefits:
29 days holiday
Training and development from day one
Employee events and celebrations
Inhouse company interactive employee communication APP
Healthy meals to enjoy while you're working.
Access to an external Employee Assistance Programme
Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
£200 referral bonus when your friends or family join the team.
Following your first successful 3 months, youll also receive
Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family.
Involvement in our employee recognition schemes
Long service recognition
Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
50% discount in our restaurants
Cycle to Work Scheme
Discounted room rates for employees, friends, and family
Spa treatments and product discounts
Life Assurance cover
Your role:
As a Housekeeper, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests.
You will bring a passion and attention to detail that will make you an exceptional Housekeeper that our guests will love to interact with. Your passion will ignite the experiences for our guests.
Joining the Housekeeping team, you will:
Ensure that all guest rooms look well-presented by performing cleaning duties, which include cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting.
Engage with guests to promote guest loyalty and memorable experiences.
Ensure our guests experience our high levels of comfort and quality.
Take pride in the work you do.
We will support you by giving you the platform to develop, learn & shine!
We ask of you:
Deliver excellent standards.
Use initiative.
Be self-aware and able to evaluate your own work.
Have a customer service attitude.
Ability to multi-task and provide excellent attention to detail.
Hold a genuine desire to provide an exceptional guest experience.
We look forward to receiving your application for this role and welcoming you into our warm and friendly team and our haven within the Scottish Highlands. xwzovoh
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.