Security/compliance manager

At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. These values are the foundation of our work, and we are committed to upholding them in everything we do. \Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.  \nAct as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance.\nContribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws).\nPartner closely with Legal and Privacy to interpret regulatory requirements and support complex, security-sensitive contractual discussions, escalating risks and tradeoffs appropriately.\nTranslate regulatory and privacy expectations into scalable, region-aware technical controls across model governance, agent security and safety, and data handling.\nOwn and evolve customer-facing trust materials and narratives related to AI, privacy, and security.\nRepresent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches.\nSupport resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement.\nContinuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality.\You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity. \n8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies.\nDeep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms.\nExperience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance.\nAbility to translate abstract or evolving regulatory requirements into defensible, real-world practices.\nStrong written and verbal communication skills, including close collaboration with Legal and external stakeholders.\nExperience working in and/or supporting fintech or AI companies globally\n \n \nFamiliarity with AI governance frameworks such as NIST AI RMF or CSA AI controls.\nExperience navigating cross-border data transfer, residency, and localization consideration in a multi-cloud environment.\nPrior experience in customer-facing, sales-adjacent, or deal-support contexts.\nExperience automating global security and compliance workflows.\We build trust with our customers with our accountability, empathy, quality, and responsiveness. nCustomer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.\We want our benefits to reflect our values and offer the following to full-time employees: \nFlexible (unlimited) paid time off\n \n \nMedical, dental, and vision benefits for you and your family\n \n \nLife insurance and disability benefits\n \n \nFertility and family building benefits through Carrot\n \n \nLunch, as well as delicious snacks and coffee to keep you energized \n \n \These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.