Productivity Manager

The Productivity Manager is responsible for driving sustainable labour efficiency across all the operations of this hospitality / retail business. The role bridges central labour models and operational delivery, ensuring productivity improvements are sustained over time. KPIs * Productivity and efficiency * Payroll budgets * Right People, Right Place and Right Time Key Knowledge/Experience & Qualification Requirements * Strong understanding of operational productivity principles, workforce planning and labour optimisation * Knowledge of performance metrics, KPIs and data driven decision making * Understanding of budgeting, cost control and financial performance management * Experience of analysing labour models, scheduling efficiency and demand forecasting * Knowledge of change management principles and continuous improvement * Advanced Excel data analysis capability * Effective communication at all levels * Ability to manage multiple priorities and adapt quickly to changing requirements * Proven experience in productivity operations (retail desirable) * Experience in influencing senior stakeholders