M&E Contract Manager

We are seeking a Contract Delivery Manager to support our occupier accounts within the London Region. * Schedule: Monday – Friday, 40 hours per week Role will be based 75% in hammersmith and 25% in central london Core Purpose The Contract Delivery Manager provides comprehensive engineering support, supervises the on-site engineering team, and acts as the central point of coordination for all day-to-day activities. The role is critical for ensuring that all building services systems operate safely, efficiently, and in compliance with all relevant codes of practice. Key Responsibilities Team & Client Management * Supervise, coordinate, and train the engineering team, providing technical support and guidance. * Develop and maintain excellent client relationships at all levels. * Maintain a close working relationship with the Account Manager. * Collaborate with the portfolio team to identify and pursue new contract opportunities and extra-to-contract works. Operational Oversight * Allocate PPM and reactive tasks to the engineering team to ensure timely completion. * Ensure all on-site activities (PPM, reactive, breakdowns) are conducted with strict adherence to Health and Safety standards. * Oversee all activities within the buildings, preparing and approving Standard Operating Procedures (SOPs) and Permits to Work (PTW) for specialist service providers. * Maintain effective shift handovers, documenting critical plant status, ongoing work, and any outstanding issues. Site & Systems Maintenance * Operate all building systems in a competent and efficient manner, including HV operations. * Ensure a rapid and effective response to plant failures and abnormal operating conditions. * Conduct daily tours to identify and report/repair any defects. * Maintain the highest level of housekeeping in all plant areas, workshops, and stores. Administration & Reporting * Ensure all daily record-keeping is completed accurately, including timesheets, incident reports, and logs for shift changes, holidays, and sickness. * Generate monthly reports and maintain the forward maintenance register (FMR). Technical Operations & Troubleshooting Expertise is required in the operation and troubleshooting of the following systems: * Building Management Systems (BMS) * Air conditioning systems (VAV, VRV, FCU, CAV) * Air Handling Units (AHUs) * Boilers, heating systems, and CHP systems * Generators and UPS systems * AC/DC motors (single and three-phase) * Emergency lighting * High Voltage (HV) systems (training will be provided) Required Skills & Experience * A minimum of 10 years of experience in the Building Services industry. * C&G Pts. 1 & 2 in Electrical/Mechanical engineering or equivalent qualification. * 18th Edition IEE: Wiring and Installation certification. * HV Authorised Person (AP) status is highly desirable. * Strong communication skills and the ability to manage difficult situations effectively. * Demonstrated ability to lead, motivate, and manage direct reports. * Technical competence across all building services (UPS, generators, water treatment, refrigeration, A/C, CHP)