Trainee New Home Sales Advisor

Job Summary/Purpose To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home. To ensure sales meet or exceed target and profit is maximized for the business. Primary Responsibilities * Take ownership of the development, all aspects of presentation and the entire purchase process. * Becomes the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale. * Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines. * Ensure all administrative and reporting requirements are met according to company policies and agreed time frames. * Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets. * Proactively search for target customers and create appointments. Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required. * Undertake inspections and introduce the customer to their new home, ensure familiarization, and ensure the aftercare of those customers at defined intervals following their move-in date. * Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy. * Follow and adhere to company [procedures, standards of performance, and the business unit Sales Manual. The role requires regular weekend and bank holiday working. Experience, Qualifications, Technical Requirements * Sales experience * High levels of self-management * Customer service skills & sales excellence * Computer literacy * Full driving license and ownership of a car