Duty Manager

Duty Manager - Hotel - Rutland Are you a confident, hands-on hospitality leader who thrives in a fast-paced environment? Do you enjoy being on the floor, leading from the front, and delivering exceptional guest experiences? We're looking for an experienced Duty Manager to join this great team, you play a key role in the day-to-day running of this Market town hotel and ensuring smooth operations across Front of House, restaurants, functions, and housekeeping. This is a highly visible, guest-facing role (not office based) and will involve being the senior decision maker on site during certain shifts, including lone management periods Salary up to £13.60 per hour Working week 42.5 hours Temporary live in available Parking on site The Role As Duty Manager, you will take ownership of hotel operations during your shift, ensuring high standards are beginning meet across all areas of the business. You will be responsible for leading teams, solving problems quickly, supporting service delivery, and ensuring guest satisfaction at all times. What we're looking for Proven leadership experience within a busy FOH hospitality environment Strong restaurant and bar operational knowledge Guest complaint handling and service recovery experience Housekeeping coordination and room readiness knowledge Confident using hospitality systems (PMS, EPOS, rota/time systems) Experience with Rezlynx/Guestline (preferred) and reservations processes Ability to run hotel operations independently during a shift Strong communication skills and calm decision-making under pressure Strong organisation, prioritisation and problem-solving ability If you're ready for your next step as a Duty Manager in this stunning market place hotel, we'd love to hear from you. Apply now to find out more. Job Role: Duty Manager Location: Rutland Salary: £13.60 Job Reference: (phone number removed) / INDPUBF&B Platinum Recruitment is acting as an Employment Agency in relation to Platinum Recruitment is acting as an Employment Agency in relation to this vacancy