Mobile Service Technician

Mobile Service TechnicianLocation: Stafford to Manchester (covering the North West, North Wales & Birmingham) Salary: £35,000 - £40,000 + Bonus Scheme Working Pattern: Monday to Friday (Business hours: 8:00am - 5:00pm) Ready to take your technical skills on the road?Imagine a role where no two days are the same—where you're trusted to work independently, solve real problems, and make a genuine impact for customers across the region. Join a fast-growing, forward-thinking business that truly values its people, invests in development, and rewards success. As a Mobile Service Technician, you'll be the face of the business in the field—delivering expert service, building strong customer relationships, and ensuring equipment performs at its very best. Key Responsibilities Carry out servicing and proactive maintenance to ensure optimal machine performance Diagnose and resolve technical issues quickly, minimising customer downtime Respond to breakdowns, including managing equipment swap-outs where required Conduct regular customer visits, monitoring stock levels and usage Deliver new equipment training and refresher sessions to customers Maintain accurate service records, reports, and logs Provide feedback on recurring issues and customer insights to support continuous improvement Ensure compliance with company systems, processes, and QHSES standards Requirements Minimum of 2 years' experience in a similar field-based or technical role Strong problem-solving skills with the ability to work independently A proactive, detail-oriented approach with high standards of quality Excellent communication and customer-facing skills Ability to stay calm under pressure and manage competing priorities Strong sense of accountability, integrity, and professionalism An analytical mindset with good attention to data and reporting Interest in the healthcare sector (desirable, but not essential) Benefits Competitive salary of £35,000 - £40,000 Bonus scheme Company work van provided 25 days holiday + 8 bank holidays Monday to Friday working—no weekends The opportunity to join a supportive, close-knit team A role within a rapidly growing company with exciting future prospects Autonomy in your role, with the backing of an experienced leadership teamIND25