Service Desk Analyst

Job Description

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

Are you looking for a new exciting opportunity working as a Service Desk Analyst to be based near Aldershot?

Main Duties of the Role

• Provide both remote and onsite support to a variety of local clients
• Keep clients up-to-date on any issues
• Resolve hardware and software faults
• Installing and configuring computer operating systems and applications
• Manage client expectations and adhere to support SLA’s

Your Skills and Experience

• 1+ years’ experience providing IT support
• Microsoft Desktops and xwzovoh Windows Server
• Active Directory
• Office 365
• Basic networking knowledge
• Driving license and own vehicle (highly desired)
• Any certifications are a bonus