About the role
Administrator - HYBRID
Location: Edinburgh (Hybrid - 3 days office / 2 days home)
Start: ASAP
Contract: Permanent
Hours: 34.5 hours per week (shorter working day on Fridays)
Salary: £13.20 per hour
Our client is seeking a motivated and professional Administrator to join their team based in Edinburgh. This is an excellent opportunity for an organised and customer focused Administrator to play a key role in supporting membership administration, stakeholder communications and operational growth initiatives within a values driven organisation.
The Role
The Administrator will be responsible for managing the membership administration processes, acting as a first point of contact for members, supporting communications and marketing activity, and co-ordinating administrative support for training and operational activities.
Key Responsibilities
Act as the first point of contact for members and prospective members via phone, email and other channels
Manage the full membership lifecycle including applications, payments, onboarding and annual renewals
Maintain and develop the membership database ensuring accuracy and compliance
Produce regular reports on membership data and support forecasting activity
Support internal and external communications and assist with marketing and promotional activity
Liaise with technical advisors to coordinate inspections, audits, training courses and events
Support the delivery of new initiatives to support membership growth and income streams
Assist with recruitment and retention campaigns
Provide general administrative support and contribute to continuous process improvementAbout You
Essential:
Administrative skills with experience using Microsoft Word, Excel, and Outlook
Excellent verbal and written communication skills with a professional telephone manner
Ability to manage multiple tasks, prioritise workload and meet deadlines
Proactive, flexible, and able to work on your own initiative
Detail oriented with a positive and professional approachBenefits
Hybrid working model
Generous holiday allowance (24 days plus public holidays)
Pension scheme with employer contribution
Group life assurance
Health and wellbeing support
Employee benefits including salary exchange options and counselling services
Shorter working day on FridaysThis vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
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