Relief Warden

Residential Management Group (RMG), one of the UK's leading property management companies, is looking for a caring, organised and customer-focused Warden to support residents at our development in Boston Spa. This is a varied and rewarding role where you'll help provide a welcoming, safe and well-managed environment for residents aged over 55. You'll be a trusted and approachable presence at the development, providing day-to-day support, coordinating services and helping residents maintain their independence and connections within the wider community. This is a part-time, site-based role at our development in Boston Spa, Wetherby, LS23 6DT. You'll work 15 hours per week, Monday to Friday, for three hours each day. You'll maintain high-quality support services in line with relevant policies, procedures and good practice. Welcoming new residents into their homes and explaining the facilities available. Encouraging residents to take part in social activities within the development and wider community Responding to calls through the emergency call system and contacting emergency services when required Monitoring the quality of services provided to residents Carrying out risk assessments and other health and safety monitoring activities Liaising with housing management colleagues regarding repairs, maintenance and other matters affecting the development Escalating relevant service charge queries to the Property Manager and Finance Team Helping to maintain the cleanliness and overall appearance of the development 27 days' holiday plus all Bank Holidays, pro rata ~ Option to buy or sell up to five days' annual leave each holiday year ~ Free Healthcare Cashback Plan, allowing you to reclaim towards costs such as optical and dental care, physiotherapy and GP charges, plus 24/7 access to remote GP services ~ Pension scheme matched up to 7% ~ Life assurance at four times your annual salary ~ Access to Our Place Rewards as part of Places for People Group, offering a wide range of shopping discounts, in-store vouchers, reloadable e-cards, cashback on online purchases and exclusive offers   As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.   We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.  We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.  By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities