Administrator

2 – 3 month cover, possibly longer * Full or part time considered, office-based role * Must be comfortable working independently, including working alone in the office on occasions * Pontypool Key Responsibilities & Duties * Managing the inbox * Responding to emails, triaging, flagging urgent queries, and passing on relevant information to the appropriate person * Answering phone calls, answering queries, triaging, and relaying information as above * Creating and sending letters * Coordinating meetings * Liaising with clients – in person and on the phone * Uploading information to the insurance portal * Uploading documents to the CRM * Generating reports form the CRM * General administration support Essential Skills & Experience * Very strong administrative and communication skills * Excellent organisational skills * Strong working knowledge of Microsoft Office Suite, including Outlook, PowerPoint, and Excel * Ability to work autonomously with minimal supervision * High level of confidentiality and integrity Application Information Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy, which can be found on our website, and therefore give consent for us to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer