Customer Service Administrator

Temporary Customer Service Administrator 6881 Location: Quedgeley, Gloucester Start Date: ASAP Hours: 08:30 – 17:00, Monday to Friday Duration: Until end of May Pay: £13.19 per hour Key Responsibilities of a Customer Service Administrator: * Accurately raise, check and approve sales orders, ensuring 100% accuracy * Support the Customer Success team with general administrative duties * Manage inboxes, triaging emails and sending holding responses where needed * Answer and direct inbound calls, providing a professional first point of contact * Organise samples or swatches for customers as required * Manage inbound and outbound post * Greet visitors and manage reception/intercom queries * Maintain and update client portals and internal systems * Support with data entry and general administration Key Skills of a Customer Service Administrator: * Strong attention to detail with a high level of accuracy * Excellent organisational skills and ability to manage a varied workload * Confident communication skills, both written and verbal * Good IT skills, including Microsoft Office * Professional and friendly telephone manner * Ability to work efficiently in a fast-paced environment * Proactive and adaptable approach To be considered for this role, please contact Katie Tyrrell at First Base Employment