Customer Service Executive

TN Recruits

Screened

Westerham

£24,748/annum

Posted 2 weeks ago

About the role

Customer Service Executive – Immediate Start Salary: £24,748 per annum

Must be able to drive-due to location.

Hours: Monday to Friday, 8:30am – 5:00pm

Start Date: Immediate

We are currently recruiting for a Customer Service Executive to join a busy and friendly team. This is a fantastic opportunity for someone with previous customer service experience who enjoys speaking with customers, resolving queries and delivering excellent service.
Key Responsibilities

Handling incoming and outgoing customer telephone calls
Responding to customer enquiries in a professional and friendly manner
Providing excellent customer service and resolving issues efficiently
Updating customer records and information accurately
Using IT software and internal systems to manage customer queries
Communicating effectively with customers and internal teams
Ensuring a positive customer experience at all times

What We're Looking For

Minimum 6 months' customer service experience
Confident and professional telephone manner
Excellent verbal and written communication skills
Good IT skills and confidence using different software systems
Strong attention to detail and organisational skills
A positive, proactive and customer-focused attit...

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