Customer Liaison Officer

Location: Chester 📅 Contract: 4 weeks 💷 Rate: £18 per hour 🕒 Hours: Monday to Friday, 8:00am – 4:30pm 🚗 Travel: Required (mileage reimbursed) ⚡ Start Date: Immediate The Opportunity We are currently seeking a Temporary Customer Liaison Officer to join a busy and fast-paced team. This is a field-based role covering the Chester area. You will act as a key point of contact between customers, site teams, and stakeholders, ensuring clear communication and a positive customer experience throughout project delivery. Key Responsibilities * Act as the main point of contact for residents and customers * Handle sensitive situations with professionalism and empathy * Liaise with site teams, contractors, and internal departments * Provide clear updates and manage customer expectations * Maintain accurate records using Microsoft Office systems * Support the smooth delivery of works by ensuring effective communication Essential Requirements * Previous experience in a similar customer-facing or liaison role * Strong communication skills and ability to manage sensitive situations * Resilient with confident negotiation abilities * Proficient in Microsoft Office * Full UK driving licence and access to a vehicle (mileage reimbursed) Desirable Skills & Experience * Experience within a regulated or customer-focused service environment This is a great opportunity for someone available to start immediately and looking for a long-term temporary role within a supportive and dynamic team. If you’re interested or know someone suitable, please apply or get in touch as soon as possible