About the role
We’re proud to be a certified B Corp – one of only seven hotels/hotel groups in the UK to earn this prestigious accreditation. This means we’re part of a global community of businesses committed to using profits and purpose to make a positive impact on people and the planet. If you want to be part of a team that values sustainability, inclusivity and meaningful work, we’d love to hear from you.
We’re looking for an exceptional Senior Bar Supervisor to play a key role in our Food & Beverage operations. You’ll lead from the front, supporting our talented team in the Bar to deliver outstanding service and unforgettable guest experiences, every time.
What you’ll be doing
* Operational Excellence: Oversee and coordinate service within the Bar Lounge, ensuring that the standards expected by both our guests and the hotel are upheld at all times.
* Support and Collaboration: Work closely with the Co-Lead F&B Managers to deliver departmental objectives, ensuring strategic goals and key performance indicators are successfully achieved.
* Stock and Financial Control: Manage wet stock across three bars, maintaining accurate stock levels and controls, ensuring gross profit targets are met, and supporting with delivery checks, par levels, and stock takes.
* Product Development: Assist in reviewing and updating the drinks menu, ensuring costings are accurate and that our product offering remains both current and appealing.
* Continuous Improvement: Proactively identify opportunities to enhance service delivery and elevate guest satisfaction scores.
* Leadership and Team Management: Provide effective leadership to the Bar Supervisors and F&B team, ensuring duties are carried out efficiently and professionally through:
* Active management of staff attendance and performance
* Upholding impeccable standards of appearance and presentation
* Motivating and engaging the team through regular communication, briefings, and one-to-one meetings
* Ensuring consistent delivery of brand standards
* Training and Development: Inspire, train and coach the team to uphold the Hotel’s high service standards, fostering collaboration and communication across all departments to ensure a seamless guest experience.
About You
You will bring substantial experience within Food & Beverage operations at a comparable level, ideally gained within a high-quality hospitality environment. A proven ability to lead, motivate and develop a team to deliver consistently high standards of service is essential.
You will possess a strong understanding of stock management and financial controls, along with excellent interpersonal and communication skills. A genuine passion for hospitality, combined with professionalism, confidence and attention to detail, will ensure you excel in this role.
If you take pride in creating refined, memorable guest experiences and thrive in a dynamic and service-focused environment, we would be delighted to hear from you
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