Internal Account Manager - Waste & Recycling Customer Service

EXPERIENCED WASTE MANAGEMENT & RECYCLING INTERNAL ACCOUNT MANAGER / SALES COORDINATOR TO DELIVER OUTSTANDING CUSTOMER SERVICE AND BOOST SALES TITLE: Internal Account Manager / Customer Service Executive - Waste & Recycling LOCATION: Oldbury area SALARY: Up to £30,000 DOE PREVIOUS ROLES IN WASTE MANAGEMENT & RECYCLING MAY HAVE BEEN: Customer Service Advisor, Telesales executive, Internal Account Manager, Sales Coordinator, Customer Service Executive, Internal Sales Advisor YOU WILL HAVE WORKED IN: Waste Management, Paper Recycling, Clinical Waste, Plastic Recycling, Industrial Services, Washroom Services, Hygiene Services, Hazardous Waste, Food Waste, Metal Recycling, Waste Brokerage, Skip Hire, Aggregates Recycling, Construction & Demolition Waste, Green Waste ROLE: Internal Account Manager / Customer Service Executive - Waste & Recycling You deliver high‑quality customer care, managing enquiries across multiple channels and supporting the Sales and IC teams with accurate quotations. You handle waste‑input bookings, transport coordination, and all required documentation, while overseeing invoicing, resolving queries, and managing complaints. You will onboard new customers, support key accounts with reporting and scheduling, and liaise with drivers and internal teams to ensure smooth operational, technical, and regulatory integration. EXPERIENCE: Internal Account Manager / Customer Service Executive - Waste & Recycling You will have PREVIOUS ROLES IN WASTE MANAGEMENT & RECYCLING MAY HAVE BEEN: Customer Service Advisor, Telesales executive, Internal Account Manager, Sales Coordinator, Customer Service Executive, Internal Sales Advisor YOU WILL HAVE WORKED IN: Waste Management, Paper Recycling, Clinical Waste, Plastic Recycling, Industrial Services, Washroom Services, Hygiene Services, Hazardous Waste, Food Waste, Metal Recycling, Waste Brokerage, Skip Hire, Aggregates Recycling, Construction & Demolition Waste, Green Waste