Aftersales Coordinator

Holt Engineering are recruiting an experienced Aftersales Coordinator  to join our client in Poole, they offer a friendly and professional working environment within new and modern offices.  This company are a fast growing and dynamic industry leader, they are forward thinking, always welcoming new ideas and initiative. They are looking for a proactive and motivated person to join their Spare Parts team as they continue to excel within their field, they pride themselves on their customer service and are looking for a like minded person to deliver an efficient service ensuring a smooth distribution of spare parts to customers and service teams.  This is a permanent opportunity paying £27-£30,000pa DOE, the role is office based working Monday to Friday. Duties for the successful Aftersales Coordinator: Handle customer enquiries for spare parts in a timely and professional manner Prepare, issue, and track quotations through to order, invoicing, and completion Liaise with internal teams to ensure parts availability and smooth order fulfilment Coordinate delivery schedules across customers, suppliers, and internal departments Produce regular reports on enquiries, sales activity, and performance against targets Support outbound activity and conversion goals to drive aftersales revenue Proactively follow up quotations via outbound contact to improve conversion rates Promote relevant product upgrades, services, and special offers Maintain regular contact with customers to assess stock levels and future requirementsSkills required for this Aftersales Coordinator: Thrives off building relationships, confident communicator with strong telephone manner  Familiarity with inventory management software or ERP systems ideal but not essential. Strong organizational and administrative skills. Excellent attention to details with strong problem solving skills. Benefits for this successful Aftersales Coordinator: Full Technical Training  25 Days holiday + Bank Holidays  Free parking  New modern offices & facilities Company pension Private medical and critical illness coverIf you have the required skills and are looking to join a friendly and forward thinking business, then please apply with your CV and Yasmin will call you