IT Technician

IT Support Engineer Salary: Up to £40,000 Location: Leicester (site-based with some travel) We are recruiting for an IT Support Engineer to join a growing UK business supporting users across multiple sites. This is a hands-on, varied role covering day-to-day IT support as well as involvement in upgrades, rollouts and general improvements across the business. It would suit someone who enjoys problem solving and being on-site rather than working purely on a service desk. The role: * Provide 1st and 2nd line IT support to internal users * Troubleshoot hardware, software and basic network issues * Set up and configure laptops, desktops and user accounts * Support Microsoft 365, Active Directory and core systems * Assist with IT projects, upgrades and system improvements * Support multiple sites (occasional travel required) Requirements: * Experience in an IT Support, IT Technician or Service Desk role * Good knowledge of Microsoft environments (Windows, Office 365, Active Directory) * Comfortable in a hands-on, site-based role * Able to manage and prioritise support requests effectively Desirable: * Experience in a multi-site environment * Exposure to networking, servers or virtualisation * Experience with device builds, imaging or rollouts The opportunity: * Stable business with ongoing investment * Broad, varied role with exposure to different technologies * Opportunity to get involved in projects as well as BAU support * Supportive team environment