Sales Support Lead

Sales Support Lead  Location: Bideford, Devon Job Type: Full-time, on-site Salary: £28,000 - £30,000   Hours: Monday to Friday 8.30am - 5pm  About the Opportunity   We are looking for a friendly, organised and reliable Sales Support Lead to join our team.   This is an excellent opportunity for someone who enjoys a varied role, likes working with people and takes pride in keeping things organised and running smoothly.   Working alongside the wider team, you will provide day-to-day administrative and customer support, helping to ensure a positive experience for customers and effective communication across the business.   The Role The role will involve a variety of administrative and sales support activities, including: Responding to customer sales enquiries by telephone and email Assisting with the processing and coordination of customer requirements Manage and take the lead on complex customer service enquiries  Keeping information and records accurate and up to date Communicating with customers, colleagues and external contacts Helping to ensure tasks are followed through efficiently Providing general administrative support as required Raising purchase orders and processing sales orders with accuracy  Assisting with the smooth running of the office and wider team   About You You will be someone who is: Organised and able to manage a varied workload effectively Confident handling customer enquiries and finding practical solutions Able to assess situations, make sensible commercial decisions and take ownership of customer issues Calm and resourceful when dealing with more challenging or complex queries Thorough, with a strong eye for accuracy and detail Responsive and able to prioritise effectively to ensure customers receive timely support Adaptable and willing to take a flexible, hands-on approach to your work Confident communicating with customers, colleagues and external contacts A positive team player who is happy to use initiative and get involved Experienced in administration, customer service, sales support or a similar environment Comfortable using computers and everyday office systems Previous experience within a sales or customer service role, preferably within a manufacturing environment would be desired.    What We Offer A friendly and supportive working environment A varied role with plenty of opportunity to get involved Company pension Cycle to work scheme Free on-site parking   Location This is a full-time, on-site position based in Bideford, Devon. If you are organised, personable and looking for a varied role within a supportive team, we would love to hear from you.   This vacancy is being advertised by Cooper Golding who are acting as an employment business on behalf of their client