Office/Account's Manager

Office & Account Manager I am seeking a highly organised, proactive, and detail-oriented Office & Account Manager to join my client’s team. This role is central to ensuring the smooth day-to-day running of office operations while effectively managing client accounts and financial processes. The successful candidate will act as a key point of contact for clients, maintain accurate financial and administrative records, and support the wider team in delivering efficient operational and accounting services. * Act as the primary point of contact for assigned client accounts, handling queries and providing ongoing support * Build and maintain strong client relationships, ensuring high levels of service and satisfaction * Identify opportunities for account development and support client objectives where appropriate * Maintain accurate and up-to-date financial records using Xero * Process and reconcile client transactions with a high level of accuracy * Prepare and submit quarterly VAT returns, ensuring compliance and timely filing with HMRC * Run payroll for approximately 45 employees, including submissions to HMRC * Administer workplace pension contributions and submissions via NEST * Provide comprehensive administrative support to ensure smooth office operations * Manage data entry tasks, ensuring accuracy and organisation of records * Coordinate meetings, communications, and workflow between clients and internal teams * Maintain effective filing systems and support general office administration tasks Skills & Experience Required * AAT Level 4 qualification (or equivalent) * Strong, proven experience using Xero * High level of proficiency in Microsoft Office and general IT systems * Strong organisational skills with the ability to manage multiple priorities effectively * Excellent written and verbal communication skills * Confident working independently and collaboratively within a fast-paced environment * Strong attention to detail with a high level of accuracy in financial work