Customer Service/ Sales

Take enquiries via the phone or email, gaining details and timings of jobs. * Organising deliveries and collections with supporting paperwork * Booking fleet MOT’s * Booking fleet service and repairs * Typing up quotes and sending via email * Gathering costs from suppliers of materials * Follow ups on quotes * Logging quotes and source of enquiry on database * Tracking monthly quote amounts and recording on database. * Tracking quotes per month and reporting on a year to date. * Tracking sales * General office administration to assist Lorraine * Excellent Excell skills required, CAD and AI experience and advantage * Deliveries and collections if workshop are busy * Liasing with suppliers and customers * Producing worksheets for workshop with job details. * Collecting work sheets from workshop on completion, contacting customers to collect finished jobs. We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel