NOC Engineer

Our client, a rapidly growing organisation, urgently require an experienced NOC Engineer to join their team on a permanent basis. In order to be successful, you will have the following experience: Good understanding of networking fundamentals, including routing, switching, and basic troubleshooting Familiarity with server or cloud-based environments and system performance monitoring Experience using monitoring platforms and ticketing systems in an operational environment Ability to interpret logs, alerts, and metrics to support effective issue diagnosis Able to obtain SC Clearance Within this role, you will be responsible for: Monitor the health, performance, and availability of network devices, exit nodes, applications, and supporting infrastructure Analyse traffic patterns, bandwidth usage, and system behaviour to identify anomalies or early signs of degradation Use monitoring, alerting, and diagnostic tools to maintain continuous situational awareness of live environments Manage incidents, service requests, and alerts through the central ticketing platform, ensuring accurate categorisation and prioritisation Escalate issues in line with documented operational procedures, ensuring timely involvement of engineering or senior support when required Maintain clear, concise, and accurate ticket updates throughout the incident lifecycle Perform initial investigation and root cause analysis using logs, metrics, and monitoring data Resolve common issues relating to connectivity, application performance, system health, and hardware faults where possible Contribute findings to the knowledge base to support faster resolution and operational learning This represents an excellent opportunity to secure a permanent role within a high profile and rapidly growing organisation