About the role
Housing First Worker
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
£25,974 - £26,070
Southampton
Permanent, Full Time
Hours: Monday to Friday.Generallyno weekends or evenings, though there may be times client support needs or appointments mean these hours will berequired.
Must be a driver with own car for use in role as travel is an essential part - we cannot offer interviews to non-drivers. As such, must have business insurance for use of own vehicle during working hours. Mileage will be paid for client and support related travel.
Experience working with challenging behaviour, mental health support, substancemisuseor trauma beneficial. Understanding of entrenched behaviours and intensive support needs beneficial alongside tenancy management and benefits awareness.
Awareness of Housing First principles would be desirable
Southampton Housing First supports individuals aged 16 and over, who have high support needs and a history of entrenched or repeat homelessness, to have a home of their own where they can regain stability, safety, and support. We work in partnership with the council and various housing association to deliver intensive person-centred support and accommodation choices.
Our priority is to find safe, permanent housingthatssuitable for the client. Once housing is found our dedicated team provides intensive one to one support to enable clients tomaintaintheir accommodation and achieve their goals.
If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!
JOB PURPOSE
To be part of a team that supports our clients, by providing intensive wrap around support, keeping them safe and helping them to achieve their goals.
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
MAIN RESPONSIBILITIES
To assess the needs of each client, helping to develop their personalised support plan and safety plan to achieve their goals. These are kept under regular review
To manage a personal caseload of clients who require intensive support on a one-to-one basis
Providing assertive outreach for those that are rough sleeping to build a trusting relationship, which will require a flexible approach to engagement techniques.
To provide practical support when a client moves into a property such as setting up utilities, sourcing furniture, developing their domesticskillsand accessing services in the community
To mediate and negotiate with housing providers to secure accommodation and prevent homelessness when applicable
To engage with local authorities, health providers and other agencies, creating andmaintainingworking relationships to maximise the opportunities available to clients
To liaise with colleges, training agencies, employers to help clients gain access to education, findworkormaintaintheir benefit entitlement
To lead on client activities to help them gain practical life skills
To support clients by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes
To support clients to understand harm reduction approaches to keep them safe and well
To carry out housing management duties such as collecting service charges at various locations
To support clients in trauma informed and psychologically informed ways
To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
To helpmaintainhealth and safety, ensuring clients, visitors and buildings are safein accordance withHealth and Safety regulations,policyand procedures
To provide basic first aidassistanceuntil help arrives (full training is provided)
To work confidently and efficiently when lone working
Tomaintainaccuraterecords on our client management system and ensure these are stored in line with GDPR
Tomaintainconfidentiality
Torepresentthe organisation in a professional manner
Any other reasonable dutiesrequiredin the interest of the organisation
ROLE REQUIREMENTS
This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
This role will require a full drivers licence and access to a vehicle
This role will require you to work flexibly across several sitesand in the community
This role will require you to work with clients on a one-to-one basis
This role will require you to lone work
This role will require you to support people sleeping rough
ESSENTIAL CRITERIA
Strong communicationskills, both verbal and written
Clear verbal and written English
Good keyboard skills for data inputting
Good working knowledge of Microsoft Outlook,Exceland Word
Confident and assertive manner
Ability to self-motivate as you will have some instances of lone working
Effective team working
Ability to respond calmly to crisis
Deal promptly with and effectively react to challenging situations
Have an interest and genuine concern for homelessness and related issues
DESIRABLE CRITERIA
Experience of managing a caseload of clients
Understanding of the complex support needs of people experiencing homelessness or those with complex needs
Knowledge of Safeguarding practices
Knowledge of voluntary and statutory agencies, housingregulationsand the benefits system
Understanding of risk assessment and person-centred, outcomes-based delivery
We reserve the right to close our adverts early if a successful candidate is found, so pleasesubmityourapplication as soon as possible.
Two Saints is committed to safeguarding and safer recruitment. xwzovoh We carry out pre--employment checks such as DBS checks, Overseas police checks (whereappropriate), reference checks, and CV gap querying for allnew staffmembers.
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