Community Outreach Worker Physical Health

Do you want to support people with mental health issues in a moment of crisis?

Apply below after reading through all the details and supporting information regarding this job opportunity.
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, wed love to hear from you.
Community Outreach Worker Physical Health Reference: 341 Salary: £26,000 per annum Hours: 37.5 hours per week Contract: 1 Year fixed term (Subject to extension) Working base(s): Watford, Borehamwood or Hemel Hempstead
About the Service
The Community Outreach Worker plays a vital role in delivering the Physical Health Checks programme for individuals with severe mental illness (SMI). This position focuses on engaging hard-to-reach individuals, facilitating health checks in healthcare settings, community settings, and supporting follow-up care to enhance physical health outcomes. The post holder will collaborate with health professionals and stakeholders to reduce health inequalities and promote recovery
About the Role
The role ensures that individuals with severe mental illness receive timely and effective physical health checks, overcoming barriers to engagement and supporting continuity of care. The post holder will provide proactive outreach to improve health outcomes, promote engagement with primary care and support individuals to access and sustain appropriate health and community-based support.
The post holder will manage their workload independently, maintain accurate documentation, and ensure high standards of service delivery. They will also contribute to monitoring and reporting to support the success and sustainability of the Physical Health Checks programme.
Key Responsibilities
Support the delivery of the Physical Health Checks programme
Target and engage individuals on GP mental health registers who are difficult to reach
Deliver physical health checks in healthcare and community settings, supported accommodation, day centres, and through home visits
Follow up on health check results and liaise with GPs and social prescribers for onward referrals
Support clients to access follow-up appointments and ongoing physical health treatment
Provide one-to-one support tailored to individual needs (in person, via telephone, or email)
Signpost and assist access to relevant health and wellbeing services
Facilitate effective liaison between families and professionals, including GPs
Hold a caseload of clients with SMI, delivering support through home visits and community-based interventions
Monitor and review the safety and wellbeing of clients on a regular basis
Maintain accurate documentation including participant notes and data required for monitoring and reporting
Actively promote the service through GP practice meetings, events, and outreach activities
Build and maintain effective relationships with health care professionals and community partners to support referrals
Collect feedback from participants to improve service quality
Encourage and support clients to access volunteering opportunities that build skills, confidence, and community connection
Embed a person centred and solution focused approach in all aspects of the role
To remain a source of independent support for all clients
We offer:
Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
An additional day of leave each year for your birthday following completion of probation period.
Ongoing training relevant to your role.
An Employee Assistance Programme.
Eligibility for blue light card.
Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 27th May 2026. Interviews will be held at our Watford Wellbeing Centre on 5th June 2026. Please note: Due to high numbers of expected applicants, we may close this advert early.
N.B . Please quote reference number 341 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. xwzovoh
No agencies please.