Customer Service Advisor

Temporary Customer Service Administrator Based: Edinburgh centre - no parking available Full Time | Office Based £12.75 per hr Our client, a well-established organisation within the financial services sector, is looking to recruit a Customer Service Administrator to join their busy pensions administration team based in Edinburgh for approximately 2 months. This is an excellent opportunity for an organised and customer-focused individual who enjoys working in a fast-paced administrative environment and delivering a high standard of service to clients and pension members. Your role as Customer Service Administrator: Handling incoming calls from pension members and providing a professional and helpful service Logging and distributing team mail accurately and efficiently Responding to client emails and written correspondence Issuing letters and other documentation to customers Supporting the wider team with general administration duties Maintaining accurate records and updating internal systemsSkills & Experience Required Previous customer service and administration experience Confident telephone manner Strong communication skills, both written and verbal Good attention to detail and organisational skills Confident using Microsoft Office and internal systems Professional and approachable manner Ability to manage workload effectively and work as part of a team