Medical Administrator/ Coder

Job Description: Medical Secretary / Workflow Administrator Long Eaton Part-Time –OR Full time considered We are looking for a dedicated, hard-working and detail-oriented individual to join our GP Practice team in a dual role as Medical Secretary / Workflow Administrator. This position plays an important role in supporting the clinical team with patient referrals, workflow management and general administrative support. This is a great opportunity for someone who is highly organised, proactive and able to manage multiple tasks in a busy healthcare environment. Key Responsibilities Medical Secretarial Duties * Producing, typing and sending referrals, letters and clinical reports to secondary care, private healthcare providers and community services * Audio typing from the digital dictation system for GPs * Handling enquiries from patients, staff and external medical professionals * Monitoring the eRS (Electronic Referral System) worklist for advice and guidance responses, rejections and redirections * Processing rejected referrals and responding to queries from patients and hospitals * Coordinating with hospital departments to ensure urgent or missing results are followed up * Completing medical examiner referrals and Coroner reports where required * Receiving and responding to emails Workflow & Administrative Duties * Actioning and triaging letters within Workflow * Scanning documents into Workflow and maintaining accurate records * Updating patient records and adding relevant clinical codes * Creating and maintaining Workflow templates * Processing practice emails and linking them to patient records * Highlighting safeguarding concerns and liaising with clinical and non-clinical safeguarding leads * Supporting the clinical team with general administrative tasks * Managing invoicing where required Requirements * Knowledge of medical terminology preferred * Strong IT skills, including Microsoft Word and Excel * Experience using electronic patient record systems (experience with SystmOne is desirable) * Excellent organisation and attention to detail * Ability to manage sensitive patient information confidentially * Strong communication skills and the ability to work collaboratively within a healthcare team * Ability to prioritise tasks and work effectively in a busy practice environment This role would suit someone who is organised, efficient and committed to supporting high-quality patient care within a professional GP practice team