Transport Administrator

Transport Administrator- Felixstowe Salary £27K Hours 8am – 5pm (Flex) Pension Casual Dress Free Parking Company Socials Transport Administrator is the ultimate logistics multitasker, responsible for coordinating the smooth movement of goods using approved third-party hauliers (aka the people who make sure things actually get from A to B). This role ensures transport bookings, cost control, and service levels are on point—while keeping everything fully compliant with contractual and legal requirements. In short: if it moves, you’ve probably organised it. Key Responsibilities (a.k.a. What You’ll Actually Be Doing) Orchestrate daily transport operations with approved haulage providers—think conductor, but for trucks Secure those golden port vehicle booking slots (VBS) like they’re concert tickets Book collections and deliveries efficiently, balancing service levels, costs, and reality Ensure enough haulage capacity is lined up (because teleportation isn’t an option… yet) Build and maintain strong relationships with clients and hauliers—your phone will have favourites Monitor SLA & KPI performance (yes, spreadsheets will be your friend… eventually) Chase late deliveries like a polite but persistent detective Manage transport documentation (PODs, manifests, delivery notes—paperwork, but important paperwork) Verify and reconcile haulier invoices—spot the difference, save the budget Maintain rate cards, contracts, and contact lists (your organised brain will love this) Support cost tracking, reporting, and analysis—because numbers tell stories too Handle exceptions (delays, damages, claims… the plot twists of logistics) Collaborate with internal teams to keep operations running smoother than a freshly paved motorway Keep records audit-ready (because someone, somewhere, will check) Update ERP systems & databases accurately and on time Skills & Experience * Experience in transport, logistics, or supply chain administration * Confident dealing with third-party suppliers/hauliers * Strong organisation, coordination, and multitasking skills * High attention to detail (you notice the extra zero before anyone else does) * Proficiency in Microsoft Office (Excel, Outlook, Word) * Strong communication & relationship management skills * Ability to juggle multiple priorities in a fast-paced logistics environment Desirable: * Knowledge of UK transport & logistics operations * Experience with ERP systems and Vehicle Booking Systems (VBS) * Familiarity with Destin8 * Understanding of haulage rates, SLAs, and contracts * Experience with invoice verification & cost control Personal Attributes 💡 * Proactive and solution-focused (you fix problems before they become stories) * Calm under pressure (even when everything is “urgent”) * Professional and confident with external partners * Reliable, organised, and methodical (your to-do list has a to-do list) * A team player who can also work independently