EP Officer

My client in the West Midlands are seeking an experienced Interim Environmental Protection Officer to support the Environmental Health team with domestic complaints work. Key Responsibilities * Manage a caseload of domestic environmental health complaints, including statutory nuisance investigations relating to noise, smoke, odour, and other residential issues. * Conduct site visits, investigations, and evidence gathering in line with relevant legislation and council procedures. * Prepare clear, robust written correspondence, case notes, and formal notices where required. * Liaise professionally with residents, landlords, housing providers, and internal departments. * Provide timely case progression and resolutions, ensuring good customer service throughout. Key Requirements * Previous experience working as an Environmental Protection / Environmental Health Officer within a local authority setting. * Strong working knowledge of statutory nuisance legislation and domestic complaint handling. * Ability to manage cases autonomously and work to deadlines. * Excellent communication and report‑writing skills. * Competent IT skills and experience using environmental health case management systems (desirable)