Scheduler

Our client is seeking a Scheduler to join their busy and supportive planning team. This is working for a leading brand trusted by some of the world’s leading hospitality, catering and foodservice businesses. You’ll work in a team of four and play a key role in coordinating and allocating work for around 65 field-based Service and Installation Technicians, ensuring jobs are scheduled efficiently and customer needs are met on time. Key Responsibilities for a Scheduler: * Allocating technicians for repairs required. * Ensuring calls requiring further work are checked and updated in a timely manner. * Planning with Technicians for return visits within 48 hours to an SLA. * Liaising with internal colleagues within the other service support teams. * Managing expectations of clients or when repairs/ servicing will be completed. Key Skills for a Scheduler: * Experience in a planning and/or scheduling focused role. * Able to manage time and work under pressure to tight deadlines. * Able to manage the demands of numerous tasks * Team Player. Key Benefits for a Scheduler: * 25 days annual leave, plus bank holiday * Hybrid working * Pension Scheme * Staff Perks & Saving Scheme If the above is of interest to you, and you have scheduling or Service Call Planning experience, please apply today to find out more