Credit Controller

Credit Controller Location: Leatherhead Salary: £30,000 – £35,000 per annum Hours: 08:00 – 16:30 About the Role We are seeking an experienced and proactive Credit Controller to manage and maintain the company’s credit control function, ensuring timely collection of outstanding debts and strong cash flow across the business. This is a hands-on role where you will work closely with finance, sales, and operational teams to manage customer accounts, resolve payment issues, and minimise financial risk. You will play a key role in maintaining accurate records, improving processes, and supporting the overall financial health of the organisation. Key Responsibilities * Manage the end-to-end credit control process, ensuring timely collection of outstanding invoices * Monitor customer accounts, credit limits, and payment terms * Proactively chase overdue payments via phone, email, and written correspondence * Investigate and resolve invoice queries and disputes efficiently * Maintain accurate records of all communications and transactions * Produce aged debt reports and provide regular updates to senior management * Work closely with finance on cash allocation, reconciliations, and reporting * Review and improve credit control procedures and policies * Build and maintain strong relationships with internal teams and external customers About You * Proven experience in a Credit Controller or similar finance role * Strong understanding of credit control processes and best practices * Confident communicator with the ability to handle difficult conversations professionally * Highly organised with strong attention to detail * Ability to manage multiple accounts and prioritise workload effectively * Experience working in a fast-paced or operational environment is desirable What We Offer * Salary of £30,000 – £35,000 per annum * 08:00 – 16:30 working hours * 25 days annual leave + bank holidays + your birthday off * Pension scheme * Free on-site car parking * A varied and impactful role within the finance function Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer